2020 Volkswagen Tiguan HighLine

Pros

• Spacious interior
• Premium build quality
• Smooth ride
• Advanced safety features

Cons

• High maintenance costs
• Thirsty in urban traffic
• Potential DSG issues
• Expensive genuine parts

Reliability

The Tiguan is generally reliable, but the TSI petrol engines require regular maintenance to avoid issues with the turbocharger and direct injection system. The DSG automatic gearbox is smooth but can be problematic if not serviced properly, particularly in high-mileage vehicles. Regular oil changes and using quality fuel are essential for long-term durability.

Maintenance

Volkswagen's maintenance costs are higher than average, with the DSG gearbox requiring periodic oil changes. Service intervals should be strictly adhered to, especially for the turbocharged engines. While many mechanics are familiar with the Tiguan, complex issues may require a visit to a specialized service center or a VW-authorized dealer.

Parts availability

Parts for the Tiguan are available in Nairobi's Industrial Area and Kirinyaga Road, with options for genuine and aftermarket parts. However, some components, like DSG gearbox parts and turbochargers, can be expensive and may need to be ordered through authorized dealers. Mombasa and Nakuru also have reliable parts dealers, though availability might be more limited.

Fuel economy

The Tiguan's petrol engines are known to be moderately thirsty, especially in urban traffic, where stop-and-go conditions prevail. On the highway, fuel economy improves significantly, but expect higher fuel costs compared to smaller crossovers. It's best suited for those who prioritize performance and comfort over fuel savings.