Help Center

Type what you want in the search bar — a make, model, budget or body type — and we turn it into filters you can remove one by one. On the search page you can narrow results further by price, year, mileage, fuel, transmission, body type, location, duty-paid cars, bank recovery cars and more.

Yes. Browsing, searching, saving, comparing and sending enquiries are all free. Garisea charges buyers nothing and takes no commission: you deal and pay the dealer directly.

Sign in and tap Message Dealer on the car's page, or book a test drive or ask for a trade-in valuation. Where a dealer offers Call or WhatsApp, tapping it sends the dealer your enquiry first, and the number appears once the dealer's plan covers your enquiry. Dealers' phone numbers and emails are never shown publicly, and your conversation stays in My Inquiries.

Yes. Tap the heart on any car to save it — you'll find it on your Saved page, and if the dealer cuts its price by KSh 20,000 or more, we'll let you know. You can also save up to 25 searches and choose daily or weekly updates; we'll let you know when new matches arrive. You need to be signed in to save.

Flash deals are time-limited price cuts that dealers run on selected cars, for between one and seven days. They appear on the Flash Deals page and on car cards with a countdown showing when the offer ends.

Cars that banks in Kenya are selling after repossession, listed by the bank itself. They carry a "Bank recovery" badge and sit on the Recovery page and in search (use the Bank recovery filter). Each listing says whether it's sold as-is and when you can view it, and each sale has a closing date, after which the car is no longer shown.

An Official Dealership is a brand's authorised distributor on Garisea, with a dedicated page for its inventory, services and parts. Only dealers holding an active distributor-level brand authorisation qualify, and Garisea approves each page before it goes live.

Some dealers offer special prices for diplomats, fleets or NGOs and UN agencies. Garisea never shows those prices publicly — tap the Request a quote button on the car's page and the dealer replies to you with the price.

Yes. Many cars show a monthly estimate based on a partner bank's or lender's terms. Tap to ask for finance, choose a partner — or pick "No preference — match me" — and we send them your enquiry with your name, email, phone and the quote details so they can contact you. The lender makes the final decision and sets the actual terms.

The calculator estimates your monthly repayment from the car's price, your deposit and the loan term. It's a guide only — the financing partner sets the actual rate and terms.

Yes. Ask for an insurance quote from the Insurance page or from any car's page. Choose an insurer, or let us match you, and the insurer contacts you with a quote.

When you buy a car through Garisea, it appears under My cars in your profile — either because the dealer recorded the sale against your enquiry, or because you told us you bought a car you'd enquired about. For 60 days after the sale, My cars shows offers for your car from service and care partners: servicing, detailing, tyres, parts and more.

Open the car under My cars and tap Claim offer. We send the business your enquiry with your name, email and phone number so they can arrange it, and give you a claim code (it starts with GS-) to show them. You can cancel a code you haven't used. Unused codes are deleted one month after they're issued.

Give your current car's make, model, year, mileage and condition, with up to four photos, on the Trade-In page or a car's page. The dealer reviews it and sends you a valuation.

The dealer sends an estimate. You can accept it, decline it or make a counter-offer, and the dealer can accept, decline or revise. If a request or counter-offer gets no reply within 48 hours, it expires.

Tap Book a Test Drive on a car's page and choose a day — from tomorrow up to 90 days ahead — and a morning, afternoon or evening slot. The dealer confirms, declines or suggests another time, and we let you know. A request the dealer doesn't answer within 48 hours expires. You'll get a reminder the day before and an hour before a confirmed drive.

Before it's confirmed, you and the dealer can suggest new times in turn until one suits you both. Once confirmed, a test drive can't be moved — you can cancel it from the enquiry in My Inquiries and book a new one.

Every dealer account is approved by our team before it goes live. The Verified Dealer badge goes further: the dealer applies and pays a yearly fee, and our team checks its business documents, such as its registration certificate. Many dealers don't hold the badge. A Verified label on an individual car is set only by Garisea; a dealer can't add it itself. Neither is a guarantee of a car or of the dealer's conduct.

Garisea is a marketplace for dealers. If you run a dealership, go to For Dealers and tap Get Started to create your dealer account — our team reviews it, usually within 1 business day. Listing is free and unlimited. Private sellers can't list directly; we suggest selling through a dealer on Garisea.

Any signed-in buyer can review a dealer or a car — you don't need to have sent an enquiry first — with one review per dealer. To review a finance, insurance or service partner, you need to have contacted them first. Every review is checked before it goes live, and Garisea's admins may remove any that break our review rules, are fake, or aren't about a genuine experience. A dealer's rating is the average of its published reviews.

Tap Sign Up and enter your name, email and password, or continue with Google. We email you a 6-digit code to confirm your address.

Yes. Use the Continue with Google button on the sign-in or sign-up page. If you're a returning user, you may also see a Google One Tap prompt.

Go to Profile > Change Password and enter your current and new passwords; changing it signs out your other devices. If you signed up with Google, you sign in with Google instead. To end every session at once — for example after losing a phone — use Sign out everywhere on your Settings page (Profile > Notification Preferences).

Yes. On your Settings page (Profile > Notification Preferences), tap Download my data for a copy of your profile, saved cars, enquiries, reviews and more, as a file. You can do this once a day.

Open your Settings page (Profile > Notification Preferences) and scroll to Delete Account. Enter your password, or type DELETE if your account has no password. Your account is deleted straight away: your details are removed from your enquiries and you're signed out everywhere. This can't be undone.

Your name, email and phone go only to the businesses you choose to contact: a dealer you send an enquiry to, a finance or insurance partner you ask for a quote, and a business whose offer you claim. They are never shown publicly. See our Privacy Policy for full details.

Open a support ticket from the Support page, or email [email protected]. Our team works Monday to Friday, 8am–6pm EAT, and replies within 1 business day.