How to Set Up and Use an NTSA TIMS Account in Kenya
To set up and use an NTSA TIMS account, start by registering on the NTSA TIMS platform. This account is crucial for managing your vehicle's logbook and transferring ownership. Follow the steps to ensure all your vehicle-related transactions are handled smoothly.
Registering for an NTSA TIMS Account
Create an account on the NTSA TIMS platform to manage vehicle transactions. This is essential for accessing services like logbook management and vehicle transfer.
- Visit the NTSA TIMS website.
- Select 'Register' and choose the appropriate category (individual, company, dealer, or financial institution).
- Enter your ID number and verify using the provided mobile number.
- Create a password for your account.
- Log in to your account to complete the registration process.
Managing Your Logbook
Once registered, you can manage your vehicle's logbook through the TIMS platform. This allows you to keep track of ownership and ensure all details are updated.
- Log in to your TIMS account.
- Navigate to the 'Vehicle Registration' section.
- Select 'Logbook' to view and manage your vehicle details.
- Ensure all information is accurate and up-to-date.
Transferring Vehicle Ownership
Transferring ownership through TIMS is crucial when buying or selling a vehicle. This ensures the new owner is officially recognized.
- Log in to your TIMS account.
- Go to the 'Vehicle Registration' section and select 'Transfer of Ownership'.
- Enter the buyer's ID and other required details.
- Pay the transfer fee via M-Pesa.
- Submit the application and await confirmation from NTSA.
What to Watch For
Be aware of common issues when using the TIMS platform to avoid delays or complications.
- Ensure your mobile number is active and linked to your ID.
- Double-check all entered information to prevent errors.
- Contact NTSA support if you encounter technical issues.
- Keep a record of all transaction IDs and confirmations.
Troubleshooting Common Problems
If you experience issues with TIMS, follow these steps to resolve them.
- Check your internet connection and try logging in again.
- Clear your browser cache or try a different browser.
- Ensure your ID and mobile number are correctly linked.
- Contact NTSA support for persistent issues.
Frequently asked questions
How do I reset my TIMS password?
To reset your TIMS password, visit the login page and select 'Forgot Password'. Follow the instructions sent to your registered mobile number to reset it. Ensure your mobile number is active for this process.
Can I transfer vehicle ownership online?
Yes, you can transfer vehicle ownership online through the NTSA TIMS platform. Ensure you have the buyer's details and pay the necessary transfer fee via M-Pesa. Follow the steps for a successful transfer.
What documents do I need for a logbook transfer?
For a logbook transfer, you'll need the vehicle's current logbook, your ID, and the buyer's ID. Ensure all information is accurate before submitting the transfer request on TIMS. Additional documents may be required depending on the transaction type.
Why can't I log into my TIMS account?
If you can't log into your TIMS account, check your internet connection and ensure your credentials are correct. If the issue persists, try clearing your browser cache or contact NTSA support for assistance.
By Garisea Research Team. Published 30 October 2026. This guide is general information, not legal or financial advice — verify current requirements and prices before you buy.